We take pride in creating your floral arrangement with only the highest quality cut flowers. Because flowers are perishable, we do not accept returns or issue refunds unless the item you receive is not as described.
If your order arrives damaged or differs significantly from its description, please contact us within 48 hours of receipt of your purchase. Include your order number and clear photos so that we can review your concern. If we determine that the product was not as described, we’ll offer a replacement or refund at our discretion.
Please note:
Natural variations in color, size, and texture are expected with seasonally grown flowers and are not considered defects.
Once flowers are delivered or picked up, we are not responsible for damage caused by improper handling or weather exposure.
Because our products are perishable, they cannot be returned for resale or reuse.
Thank you for supporting our flower farm and understanding the care and love that goes in to growing flowers and cresting each special bouquet.
Please email oliviasfloralco@gmail.com for any questions or concerns.